"This requires changes in pedagogy, with instructors taking the role of facilitators of information while guiding students toward solutions. In order for online learning to be successful, teachers as well as learners must take on new roles in the teaching-learning relationship, and faculty must be willing to release control of learning to the students." (2008)
An ideal teacher moderators would:
- clearly define their role initially so students would know what to expect and what the moderator would and would not be doing.
- guide students when they need it so they do not stray too far off topic
- allow peers to have a chance to discuss topics and answer questions before jumping in so that it is more of a learner controlled environment
- set the pace for learning so students don't get too far behind
Students would need to know what is expected and when assignments are due. The expectations could be in a rubric or in point form but they should be clear and concise but not overly restrictive. The assignment deadlines should be in an easily accessible area and the details of the assignments should be easy to understand and give as much information as possible.
Learners can become frustrated by moderators who do not check in regularly and are not prompt to answer questions. They should be ready to jump into discussions that are not constructive. They should also offer constructive criticism and guidance on a regular basis.
No moderator will be ideal but teachers should take the above suggestions into consideration and work toward the goal of improving online teaching through experience. Try, observe, revise, try again.
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